Confirmation bias refers to the tendency of a leader to fit new information into their framework of acceptance. Said another way, my late, full-blooded, Greek Grandmother-in-law knew the Germans were no good. So she would easily find ways to take any new information and put it into that already accepted framework.
New information can challenge a leader’s long-accepted way of doing things. How do you avoid confirmation bias thereby missing new openings and opportunities for growth?
First, be aware of the potential pitfall. New information can upset the proverbial apple cart. You are set into a new system or process, when suddenly new informant comes along that challenges your theory. Do you want to take the time to change yet again? Often, a leader will want to push the new aside in favor of staying the course because it’s more comfortable and they just don’t want to spend the energy.
Being aware of this in yourself is the foundation of growth. Leadership based on techniques and strategies does not last. Leadership based on self-awareness provides the soil in which the techniques can thrive and shift as you grow.
Second, deliberately bring someone into your circle who will question your conclusion. A leader can do this in a senior team meeting or with their team as a whole. Present the new information, then ask half the group to argue why it won’t work and the other half why it would be good to follow.
Leadership isn’t about the leader getting her way on everything. Leadership is about moving a team, group or company in the same direction that then benefits all involved.
How are you with confirmation bias? How have you created an openness in your team, group or company? Don’t let confirmation bias help you avoid information that could contain a breakthrough.
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Jeffery A. Raker, Owner
Jeff@levelupleadershipcoach.com