Lead by Communicating

If you are a leader in today’s fast shifting time, communication can be your enemy or it can be your friend.

The goal of a leader’s communication is to take the guesswork out of your people’s day to day.

4 keys to communication that for the most part are good any time, except now the frequency of communication is crucial.

  1. Consistency is #1. Be consistent with what you say. When circumstances change, as they are daily right now, then say that. Give the reason for the change.
  2. Frequency. In times of uncertainty and fear, frequent consistent communication is a must. I’m encouraging leaders to communicate with their people EVERY day.
  3. Conciseness. Too many words and your people will get lost in them. Too few words and your people will have to fill in the blanks. Be balanced. Answer questions but don’t try to answer everything. There is no way to right now. Be truthful about what you don’t know.
  4. Caring. Let your people know you care. Let them know where you are struggling. Be real with them. Be human.

These are four cornerstone’s that I’m suggesting to clients. Let me know how it goes. And if you want to get on a call for 30 minutes to clear your own mind about what you do next, let’s do it. This is my way of adding value to my world right now. No dollars needed right now.

Jeff Raker, Executive Coach

Level Up Leadership Coaching

jeff@levelupleadershipcoach.com

Mundane: Level Up Leadership Tips

A conversation with Mary Lee Tracy, owner of Cincinnati Gymnastics and coach of multiple Olympians, helped me understan the difference between average and elite. She said that at the beginning of a practice, everyone starts the same way, with somersaults and cartwheels. Only then moving on to round-offs and ariels. The mundane things create the foundation for doing more complicated motions. But the different is that Olympians do the mundane at a level called “excellent.”

If you want to succeed it will be beacuse of the foundational things that you do with excellence. What are they for you? There may be things specific to your business, but here are three that I find to be universal:

(1) Self-Awareness & Self-Care: Take time to know yourself, embrace yourself, then lead yourself. Only then can you lead others. Working on yourself is not selfish because only when you are at your best can you be the leader your people need. There’s a really good project that helps you be at your best which I’ll write about later.

(2) Communication: Take time with your words. Choose them carefully, the right words, not too many, and not too few. Too many words leads to confusion about what is important. Too few words and people may have to guess at your point.

(3) Relationships: Take time to know the people with whom you work and play. It’s not a waste of time to take time to make time for chit-chat. People are your greatest resource. Know details and take time to check in on people. When people know that you care, they will be more engaged in their work.

What are the small things that will make a difference for you? Choose one to work on this week.

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Jeffery A. Raker

Owner, Level Up Leadership Coaching